Entenmanns
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Entenmanns Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Entenmanns has 2.2 star rating based on 52 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Entenmanns to a friend or colleague.
- Rating Distribution
Pros: Quick response, Great plain doughnuts, I like your powder sugar and chocolate donuts.
Cons: Lying to its large customers, Not worth buying as the quality has become garbage, Altered the size substantially.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Entenmanns has 2.2 star rating based on 52 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Entenmanns to a friend or colleague.
- Rating Distribution
Pros: Quick response, Great plain doughnuts, I like your powder sugar and chocolate donuts.
Cons: Lying to its large customers, Not worth buying as the quality has become garbage, Altered the size substantially.Recent recommendations regarding this business are as follows: "Buy just about anything else unless you are craving a box of dough enhancers, preservatives and cheap PUFA fats.", "Hostess Doughnuts", "Try Hostess, Boycott", "Bring the walnut ring back especially in the Massachusetts south shore area", "Be sure the donuts look shiny and not dull. Seems if they are dull you can bet they are going to be stuck together.".
Most users ask Entenmanns for the refund as a solution to their issues.
Media from reviews
Top Entenmanns Reviews
"Stuck together"
I contacted the company because 3 times I bought the chocolate with yellow cake donuts and they were stuck together. They were a crumbled mess to try and...
"Product size and texture"
What happened to the donuts? They used to be so fat and fluffy and fit in the box now theyre all loose and skinny and the texture is gone. Its sad.
Product size and texture
I haven't tasted Entenmann's cakes for quite a number of years but there was a half price sale at ShopRite so I tried a package of their crumb covered donuts. They are completely disgusting.
- Smaller than they used to be
- Mush texture
- Sickeningly sweet
- Artificial
Preferred solution: Apology
User's recommendation: Buy just about anything else unless you are craving a box of dough enhancers, preservatives and cheap PUFA fats.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Dissatisfied
Haven't heard anything from them
- Texture is soft and gummy like not cake like
- Chewiness
Preferred solution: Full refund
User's recommendation: Do not buy
Nathaniel, We apologize for the poor quality you experienced with our product. Please contact us at 800-984-**** to gather some information and supply you with the refund as requested. Thank you Consumer Relations Department Entenmann's
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Not great. Disappointed
- Well known name to trust
- Not worth buying as the quality has become garbage
Preferred solution: Just to bring awareness
User's recommendation: Save your money. Not even worth a binge
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Stale donuts
- Great donuts when they are fresh
- Stale product when expiration date is 2 weeks away
Preferred solution: Apology
User's recommendation: Don’t waste your money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Product Size Refuced
- Reduced size of siftee doughnuts but charged the same price
Preferred solution: Restore product to former size
User's recommendation: Try Hostess, Boycott
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Reduced size of doughnuts and upped price
- Available at supermarket
- Altered the size substantially
Preferred solution: Restore doughnuts to prior size
User's recommendation: Hostess Doughnuts
Complaint
- Served to company and was embarrassed
Preferred solution: Full refund
User's recommendation: Don’t but entermanns chocolate rich frosted donuts
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Stuck together
User's recommendation: Be sure the donuts look shiny and not dull. Seems if they are dull you can bet they are going to be stuck together.
Nancy, we are sorry about the poor quality you experienced. We would like to know more information off the packaging. We are here to listen, please contact us at the number on the package: 800-984-****.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Plainville, Connecticut
Entenmanns should not of discontinued the walnut ring cake! One of your best products
User's recommendation: Bring the walnut ring back especially in the Massachusetts south shore area
Bad product
- Some products such as the chocolate layer cake are excellent
- Too many artificial ingredients
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Product Very Different
- Quality has gone down
Preferred solution: Full refund
User's recommendation: Don't get these. Waste of money and they taste awful.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Loveland, Colorado
Dissatisfaction w crumb cake-stale/unbeatable, refund please
- I could not eat this cake -dry taste - very disappointed esp
Preferred solution: Full refund
I think you must have meant "inedible" , not "unbeatable".
Brooklyn, New York
To complain about finding a foreign object in my Apple puff
User's recommendation: Entenmanns is a very good product continue buying it
Jonesborough, Tennessee
The price for a box of donuts is ridiculous for what you're getting. The donuts aren't even good anymore. Especially at the price that they're charging now absolutely ridiculous won't buy them ever ag
User's recommendation: You can buy better donuts at a better price stay away from entenmann's they just rip you off now!
Entenmann's is no more
For those who think Entenmann's still exists I have news for you. The name still exists but that is all.
NOTHING of the cakes, donuts, cookies, pastries, etc. are Entenmann's and have not been for a long time now. Read the list of ingredients if you can pronounce them all. Artificial, chemicals, preservatives, etc.
And the taste is no more. Even their chocolate chip cookies are smaller and don't taste anything like they used to taste years ago when they were delicious. I know Entenmann's. I have relatives that worked at the Bayshore L.I.
Plant for generations. Their products are just the bottom of the barrel unhealthy and toxic facsimiles of real food that will be bad for your health over time. Stay away. Go to a mom&pop bakery instead.
Or bake yourself. Your body deserves better.
- Were delicious many years ago
- This is not your parents entenmanns anymore
Preferred solution: public awareness
User's recommendation: Stay away from Entenmann's products. They are harmful to your health
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Amy, we are sorry for the poor quality of donuts you experienced with your recent purchase. Please contact Entenmann's Consumer Relations Department at 800-984-**** for further assistance.